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KJ

Kirk J.

Chief Operations Officer at Optima Solutions

Kirk J. has a diverse work experience spanning several industries. Kirk began their career in 2007 as a Sales and Marketing Specialist at The Outsource Link Inc. Kirk later served as a Communications and Products Trainer, Sales Team Lead, and Projects Director at the same company. In 2011, Kirk J. became a Customer Service Representative at Convergys and stayed in that role until 2015. Kirk then worked as a Customer Service Specialist and Senior Product Specifics and Management Trainer at ePerformax Contact Centers & BPO from 2015 to 2018. Kirk J. also served as a Universal Management Specialist at SOPHI Outsourcing in 2019. From 2019 to 2021, they held the position of Senior Area Manager at Pinoycare Visa Center Inc., where they were responsible for managing regional branches and marketing programs. In 2021, Kirk J. worked as an Appointment Setter at Fresh Start Financial Group and as a Business Development Manager / HubSpot Master and Training & Quality Supervisor at Aloware. In 2022, they took on the role of HubSpot Fulfillment Manager at Optima Solutions before being promoted to Chief Operations Officer in 2023. Kirk J. also has experience as a Freelance Business Development & Training Manager, where they managed marketing initiatives for business development. Overall, Kirk J. has extensive experience in various roles, including management, training, customer service, and sales.

Kirk J. obtained a Bachelor of Arts degree in Mass Communication/Media Studies from Holy Cross of Davao College, Inc. Kirk also holds various certifications from HubSpot Academy in areas such as Marketing Hub Implementation, Sales Hub Implementation, Client Management, Content Marketing, Digital Marketing, Email Marketing, Growth-Driven Design Agency, HubSpot Marketing Software, and HubSpot Solutions Partner.

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