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Trista V Kirwin has over 16 years of experience in customer service and business analysis, primarily at Optima Health, where responsibilities have included supporting sales executives in the Small and Mid Market Segment and interacting with various stakeholders to drive business success. Previous positions include roles at Capital One as a Customer Service Representative, where Trista negotiated relationships and processed applications, and at Ukrop's Super Markets, Inc. as a Cashier/Food Preparation specialist, focusing on customer service and training staff on health regulations. Trista holds a diploma from Hermitage High School, obtained between 1999 and 2001.