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Lauren Mayfield is a seasoned professional with extensive experience in benefits administration and configuration analysis. Currently serving as a Senior Configuration Analyst at Optavise since August 2022, Lauren previously held the role of Director of Plan Design and Eligibility at Springboard Benefits. Prior to that, Lauren worked at DirectPath for nearly six years, progressing through various roles including Team Lead and Solutions Architect in Benefits Administration. Early in the career, Lauren gained valuable experience in customer service and fundraising at Caper’s Comfort Foods and the American Society for Reproductive Medicine, respectively. Additionally, Lauren has a background in financial processes from positions at NorthStar Communications Group, Sirote & Permutt, P.C., and SouthTrust Bank. Lauren holds a Bachelor of Science in Business Administration from The University of Alabama at Birmingham.