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John Cole has a diverse work experience history. John started their career in the military, serving in the U.S. Army as a Platoon Leader and later as a Battalion Logistics Officer for the 82nd Airborne Division. John then transitioned to the role of Company Commander at the U.S. Army Engineer School. Following their military service, John worked as a Division Staff Engineer Officer for the 82nd Airborne Division, where they focused on planning for training exercises, facility realignment, and implementing lean six sigma programs. John then moved into the private sector, working at BHI Energy as an Industrial and Automated Welding Project Manager and later as the Turbine Services General Manager, overseeing maintenance and repair services in the power generation industry. John then joined Capital One as a Senior Manager, first in Bank Operations and then in Servicing Strategy for their consumer credit card businesses. Currently, they are working at OppFi, where they have held roles such as Director and Senior Director of Operations Strategy, and is currently serving as the Vice President of Operations Strategy. In their current role at OppFi, John is responsible for building the Credit Card Operations team and infrastructure, coordinating various operational functions, and ensuring readiness for product scaling. Overall, John's work experience spans across military leadership, engineering operations planning, and strategic roles in the financial and energy sectors.

John Cole has a Bachelor of Science degree in Economics from Towson University. In 2018, they enrolled in the Johns Hopkins University Advanced Academic Programs and obtained a Master of Science degree in Applied Economics in 2020. John also holds additional certifications in Scaled Agile Framework, Lean Six Sigma Black Belt, and Project Management Professional. The specific months of obtaining these certifications are not provided.