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Jewel Cooper is an experienced healthcare professional with a background in care coordination and patient services. Currently serving as a Senior Coordinator at Ophelia since November 2021, Jewel Cooper effectively supports Care Coordinators in troubleshooting and developing preventive solutions for patient crises. Previously held the position of Interim Lead Care Coordinator, managing optimal coverage and responsibilities, and started as a Care Coordinator, assisting with patient care and educating other departments. Prior experience includes working as a Member Service Representative at Landing, providing a multifaceted service experience while maintaining high standards, and a summer internship at Zucoski Outpatient Center, where Jewel Cooper contributed to client assessments and program improvements. Jewel Cooper holds a Bachelor's degree in Health Care Administration from the University of Alabama at Birmingham.