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Jordyn Chaplin is a seasoned professional in customer success and sales, currently serving as a Federal Customer Success Manager at OPEXUS since July 2023, where responsibilities include cultivating client relationships, facilitating project activities, and driving customer adoption. Previously, Jordyn was an Enterprise Account Executive at Amazon Web Services, managing the sales cycle and achieving certifications to enhance customer advising capabilities. Earlier experience includes roles as an Account Manager at Siber Systems, a Customer Success Manager at Localist.com, and an Account Executive at memoryBlue, each contributing to a solid foundation in client management and sales development. Jordyn holds a Bachelor's degree in Communication and Media Studies from Frostburg State University.