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Laura Young is an experienced finance professional with a strong background in partnerships, business development, and customer experience management. Currently serving as Partnerships Development Manager at The Openwork Partnership since May 2023, Laura also holds the position of Founding Director at Upton Consulting Limited since April 2021. Laura's prior roles include Head of New Business and Marketing at Lester Brunt Wealth Management, Regional Client Services Manager at Schroders Personal Wealth, and a decade-long tenure as Relationship Director at Lloyds Bank Private Banking. With additional experience in coaching, continuous improvement, and regulatory compliance, Laura has a proven record of enhancing client services and driving cultural change. Laura holds a BA in English with Modern European Studies from Lancaster University and certifications in Counselling Skills from Strode College.