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Upendra Singh is a seasoned professional with extensive experience in enterprise product support and technology solutions. Currently serving as a Senior Director and India Head of Enterprise Product Support at OpenText since September 2019, Upendra leads a global team of over 270 and oversees 24/7 business operations. Prior to this role, Upendra held senior leadership positions at Sutherland, where key responsibilities included managing global delivery centers across multiple regions and driving customer retention and growth initiatives. Upendra's career also includes significant contributions at VMware, Symantec, and Dell, specializing in operations management, technical support, and strategic initiatives. Upendra holds an MBA in Human Resource Management from the Symbiosis Institute of Management Studies and education from the Indian Institute of Management Bangalore.