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Sunny Upadhyay is a seasoned professional with extensive experience in account management, fintech solutions, and technology implementation within the banking sector. Currently serving as a Senior Account Executive at OpenText since July 2021, Sunny has previously held managerial roles at Newgen Software and regional managerial positions at IDC and 3i Infotech Ltd., focusing on streamlining banking processes, enhancing digital channels, and ensuring regulatory compliance. Educational qualifications include a PGDM in Marketing from the Institute of Management Technology, Ghaziabad, and a Bachelor of Engineering in Information Technology from St. Francis Institute of Technology. Sunny’s expertise spans various technologies including BPM, RPA, and OCR, demonstrating a strong ability to enhance customer journeys and collaborate with diverse stakeholders.