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Jackson Gibson is an accomplished professional with extensive experience in customer support and hospitality management. Currently serving as the Global SR Support Manager at OpenTable since October 2016, Jackson specializes in enhancing global support operations through leadership, behavioral coaching, and data-driven strategies to meet customer experience and company goals. Prior roles include Global Support Manager and Customer Support Supervisor, complemented by management positions at Village Idiot Pizzeria and Holiday Inn Hotel & Suites. Jackson holds a Bachelor of Science in Hospitality Management from the University of South Carolina, completed in 2014.