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Christina Bethea is an accomplished leader in customer support operations with extensive experience in workforce management, strategic operations, and data analysis. Currently serving as the Interim Director of Customer Support at OpenTable, Christina oversees a global team and drives initiatives to enhance service quality and operational efficiency. Previous roles include Sr Global Support Operations Manager, where significant technological transitions were led, and Assistant Manager at Empower Retirement, responsible for staffing plans in a large customer care center. Christina holds a Master's degree in Business Administration from Colorado State University Global and a Bachelor's degree in Psychology from the University of Phoenix.