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Zacch Thomas has work experience at two companies: Pegasystems and OpenSpan - Now Pegasystems. Zacch started working at Pegasystems in December 2012 as a Solutions Engineer GCS II, and their role details during this time are not provided. At OpenSpan - Now Pegasystems, they started in December 2012 as an Advanced Technical Support/Solutions Specialist. In this role, they provided expedient resolutions to software development issues faced by programming consultants, performed code reviews for partnered corporations, trained service and support team members on the company's cloud-based console system, managed and administered the cloud-based console system for new company enrollments, updated and maintained certificate compliancy with the cloud-based console system, and educated support and service team on utilizing their product systems on a Citrix environment. The end dates of both roles are not provided.

Zacch Thomas pursued their education in a chronological manner. From 1999 to 2004, they attended Georgia Southern University, where they obtained a Bachelor of Science (B.S.) degree in Psychology. Zacch then went on to attend Georgia State University from 2013 to 2015, where they earned a Master's Degree in Computer Science.