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Mark joined Openreach in March 2017 taking up a new role created as part of their becoming more independent. It’s his job to develop and implement Openreach's regulatory strategy, and manage their relationships with Ofcom.

Mark joined BT in 2000, where he held various commercial and corporate strategy positions before becoming director of regulatory affairs for BT Group in 2012. Before this, he worked for the international consultancy firm NERA, where he gave commercial and strategic advice to corporates and regulators in the media and communications sector. He started his career as an academic economist.