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Luca Redaelli has a background in Cultural Heritage Sciences and Archeology from Università degli Studi di Milano. With extensive experience in the automotive industry, Luca currently holds the position of Head of Customer Service Europe at OPENLANE Europe. Prior to this, Luca worked as an Operations Manager at ADESA Italia and as a Car Manufacturer Relationship Manager at Arval - BNP Paribas Group. Luca has a proven track record in managing operations, developing new business opportunities, and acquiring and managing clients. Furthermore, Luca has served as a Project Manager for strategic business development projects.