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Joanne Song has recently worked as a Product Designer at OpenGov Inc. starting in May 2022. Prior to that, they were a Digital Media Manager at Hello Rainbow from June 2021 to January 2022. Additionally, they have experience as a Billing Specialist and Utilization Management Assistant at CHRIS 180 (formerly Care and Counseling Center of Georgia) from April 2019 to September 2020.

Joanne Song has a Bachelor of Arts (BA) degree in Psychology from Georgia State University. Joanne has also obtained additional certifications such as "UX Design: 3 Creating Personas" from LinkedIn in January 2021 and "Sketch Essential Training: The Basics" from LinkedIn in October 2020.