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Sophia B. is a seasoned professional in client success management with extensive experience in the healthcare sector. Currently serving as a Senior Client Success Manager at OpenClinica since March 2022, Sophia has previously held positions as a Client Success Manager at optimize.health and Infor, where expertise in Software as a Service (SAAS) was developed. Other roles include a contract position as a Business Systems/Information Technology Consultant at Parkland Hospital and a Senior Healthcare Business Analyst at Dell Technologies. Sophia also worked as a Wellness Director at Lifetime Wellness, LLC. Academic qualifications include a Master's degree in Health/Health Care Administration Management from The University of Texas at Arlington and a Bachelor's degree in Health Studies from Texas Woman's University. Sophia is also certified by Athena Health.