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Kerrie Woods Raffaele is an experienced operations support professional currently working at Open Up Resources since June 2018. Previously, Raffaele held various roles at Learning Sciences International from July 2008 to June 2018, including Scrum Master and User Experience Specialist, showcasing exceptional leadership and business process optimization skills. Raffaele has a proven track record in evangelizing Scrum methodology, full lifecycle website quality assurance, and user experience testing, as well as partnering with school districts to enhance classroom instruction. Additionally, Raffaele has experience as a quality assurance tester, technical trainer, account manager, and technical support specialist. Raffaele earned a Bachelor's degree in Accounting from Indiana University of Pennsylvania between 1995 and 2000.