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Giovanni Mucci is an experienced IT Operation Specialist at Open Fiber, with a professional background that includes roles as a consultant at Exprivia Telco & Media and SESA. Mucci's expertise in fault monitoring platforms, particularly with IBM Tivoli Netcool products, has been demonstrated through various projects for major clients such as Telecom Italia, Vodafone Italia, and IBM. Notable contributions include the development of fault and performance monitoring systems, as well as network management solutions, highlighting proficiency in both technical and strategic aspects of telecommunications. Mucci's academic foundation is solidified by a degree in Computer Engineering from Università degli Studi di Napoli Federico II.