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Andy Ball has a diverse work experience spanning over multiple roles and companies. Andy began their career at Pacific Star Communications as a Billing Operations/Support Engineer. Andy then worked as a Solution Architect/Project Manager at Independent Business Consultant. Afterward, they joined AOL as a Solution Architect/Product Manager, where they led various strategic initiatives and product launches in different European territories. Andy then served as a Senior Product Manager at O2 Ireland before moving to Sky, where they held the position of Senior Product Manager. At Sky, they played a key role in launching new broadband products and negotiating large-scale contracts. Most recently, they joined open eir as the Head of Broadband and Access Products, leading a team in the development and management of a portfolio of wholesale products. Throughout their career, Andy Ball has showcased expertise in product management, strategic planning, and contract negotiations.

Andy Ball's education history includes a range of degrees and certificates obtained over several years. In 1987 and 1988, they attended Macintyre High School, where they earned a High School Certificate with a focus on subjects such as English, Maths, Physics, Engineering Science, Chemistry, and Ancient History. From 1996 to 2003, they pursued a Bachelor of Arts degree in Information Technology at the University of Central Queensland. In 2004, they attended "\"The Office\" Business Collage" and earned a Certificate in Business Administration. In 2005 and 2006, they attended The George Washington University and completed a Professional Certificate in Business Analysis. Finally, from 2015 to 2017, they pursued a Master of Science degree in Management of Internet Enterprise Systems at Dublin City University.