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Serkan Koçak has a diverse work experience in the automotive industry. Serkan began their career at BMC San. ve Tic. A.ş in 1999 as a Product Engineer, ARGE. After two years, they moved to Delphi Auto Parts, where they continued as a Product Engineer until 2002. In the same year, they joined General Motors and held various roles including Technical Assistance Center Specialist, Technical and Warranty Assistance Supervisor, Customer Care Manager, Aftersales Field Operations Manager, and Business Development Manager. Serkan stayed with General Motors until 2019. Currently, they are working at Opel as the Zone Sales Manager and Sales Director, starting in 2019 and ongoing.

Serkan Koçak attended İzmir Özel Türk Koleji from 1987 to 1994, where they studied Science. Serkan then went on to study Mechanical Engineering at Yıldız Teknik Üniversitesi from 1994 to 1998.