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Douglas Santos de Paula is a seasoned information security analyst currently serving as a Senior Information Security Analyst at Opea since December 2022. Prior experience includes roles as an IT Infrastructure Specialist at G&P from March 2018 to December 2022, where responsibilities encompassed managing IT infrastructure for the São Paulo State Education Department, including system monitoring with Zabbix, as well as Windows and Linux server administration. Previous positions also include IT Support Analyst at AMARO, providing technical support and managing services like G Suite and Zabbix, and an early career as a Support Analyst at G&P, assisting the FDE in system management and technical support. Douglas holds postgraduate credentials in Cloud Computing from Centro Universitário Senac and a Bachelor's degree in Computer Science from Universidade Paulista, along with a technical degree in Electronics from ETEC Presidente Vargas.