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Erin Shah has an extensive work experience in various roles related to sales enablement, training, and operations. Erin most recently worked at Ooma, Inc. as the Director of Sales, where they led a team in delivering exceptional enablement and go-to-market initiatives. Prior to that, Erin was the Director of Sales Enablement and Go-To-Market at Ooma, where they built creative and innovative sales programs to keep the team cutting edge in the marketplace. Erin also served as a Sales Enablement Manager at Ooma, overseeing ongoing training and revamping the new hire training program.

Before joining Ooma, Erin worked at Office Depot as the Senior Manager of Operations and the Senior Program Manager of GTM. In these roles, they guided teams, developed customer journey strategies, and launched improvement plans to enhance customer retention and increase customer satisfaction. Erin also served as a Sales Enablement Specialist, delivering impactful sales content and building the sales and partner enablement process from the ground up.

Prior to Office Depot, Erin worked at ShoreTel as a Partner Enablement Consultant, where they focused on driving commercial success, streamlining partner lifecycle, and ensuring successful partner implementations. Erin also held the role of Senior Manager of US Sales Training and Cloud Enablement at ShoreTel, optimizing sales training programs and reducing onboarding time for new sales hires. Erin also worked at M5 Networks as the Director of Learning and Recruiting, Sales Executive, and Client Trainer. Erin started their career at Curves as a Special Projects Mentor.

Overall, Erin Shah has a strong background in sales enablement, operations, and training, with a proven track record of delivering impactful initiatives and driving business success.

Erin Shah attended Christopher Newport University from 2001 to 2004, where they earned a Bachelor of Arts degree in French.