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James Carroll has a comprehensive work experience in various roles and positions. James currently works at Ookla as the Senior Director of Strategic Initiatives since January 2023. Prior to this, they held the position of Director of Strategic Initiatives from May 2020 to December 2022. Before joining Ookla, James worked as a Technical Account Manager at Ookla from September 2017 to April 2020.

Before their time at Ookla, James worked at Mobileum as a Technical Account Manager from October 2016 to September 2017. James also gained valuable experience at IBM, where they served as a Customer Solutions Architect for Telco Big Data & Analytics from November 2014 to October 2016.

James also worked at The Now Factory, an IBM Company, where they held the position of Customer Solutions Engineer in the Technical Sales Back Office from January 2014 to October 2014. Prior to this, they worked as a Customer Support Engineer from September 2012 to December 2013.

James'searlier work experience includes roles at BT Ireland as a Unix Systems Administrator from June 2006 to September 2011. James started their career at Webfactory Ltd. Dublin as a Web Developer from June 2005 to June 2006.

James'sfirst job was at Esat Net, where they worked as a Corporate Technical Support from September 2002 to August 2004. Overall, James has a diverse background in technical support, web development, customer solutions, and strategic initiatives, which has equipped him with a well-rounded skill set and experience in different industries.

James Carroll received a Bachelor's Degree in Information Technology from Technological University Dublin. The specific start and end years of their education are not provided.