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Sandra Fletcher is an experienced healthcare professional with a strong background in clinical management and patient coordination. Current roles at William Osler Health System include Interim Assistant Clinical Services Manager for Diabetes Education Programs and Complex Medical Clinics, and Access and Flow Leader, where analytical techniques are applied to improve patient flow and bed utilization. Previous experience includes serving as a Transitional Care Coordinator, managing discharge plans for hospitalized patients, and as a Hospital Care Coordinator at Home and Community Care Support Services Central West, assessing patients for homecare services. Earlier positions at St. Michael's Hospital encompassed roles as a Patient Navigation Specialist for Multiple Sclerosis, Clinical Nurse Educator, and Critical Care Registered Nurse in the Intensive Care Unit. Sandra Fletcher holds a Master's degree in Health Studies with a focus on Leadership from Athabasca University, a Bachelor of Science in Nursing from Ryerson University, and a nursing diploma from Centennial College.