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Katie Lukes

Operational Excellence Manager at OnLogic

Katie Lukes has a diverse work experience that spans various industries. Katie started their professional journey as a Sales Associate at American Eagle Outfitters in 2013, where they prioritized customer service and promoted the AE Rewards Program. In 2014, they worked as a Day Camp Gym Teacher for AmeriCorps, leading gym classes and targeting summer learning loss in inner-city children.

Katie then became a Teaching Assistant for an Intro to Business class, where they mentored first-year students, provided developmental feedback, and compiled informational material for end-of-the-year projects. Katie also worked as Core Staff for the Burlington Kids After School Program at CP Smith Elementary, leading and organizing activities for children while building strong relationships with staff and families.

In 2017, Katie had several roles: they joined Matrix Marketing Group as a Marketing Development Representative, where they organized focus groups, nurtured leads, tracked campaign results, and implemented SEO strategies. Katie also worked as a Ski Instructor at Stowe Mountain Resort, ensuring student safety, providing excellent customer service, and achieving ski lesson goals.

From 2018, Katie has been with OnLogic, first as a Sales Account Coordinator, responsible for onboarding strategic programs and understanding customer operational needs for successful outcomes. Currently, they are a Sales Operations Analyst, focusing on process improvement, documentation, and innovation to support the sales team.

Throughout their work experience, Katie has developed skills in project management, cross-functional collaboration, communication, and customer service.

Katie Lukes obtained their Bachelor's degree in Marketing, Sustainable Business, and Environmental Studies from the University of Vermont Grossman School of Business. Katie attended the university from 2014 to 2018. In addition to their formal education, Katie Lukes has also obtained various certifications. These include Children's Specialist 1 from PSIA-AASI Eastern, which they obtained in April 2022, Alpine Skiing Level 1 Certification from PSIA-AASI Eastern, obtained in December 2020, Balancing Work and Life from LinkedIn, obtained in July 2020, and Inbound Sales from HubSpot, obtained in May 2017.

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