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Jason Henderson is an experienced IT professional with over 17 years at Onlife Health®, serving as Director of Infrastructure and previously holding roles such as Data Center Ops Team Lead and Customer Service Lead. Key contributions include leading a successful telephony forklift project, developing OS X workstation procedures, and implementing first-tier support systems for various environments. Notable achievements encompass enhancing customer service efficiency, updating operational reporting in the Call Center, and achieving URAC accreditation. Previous roles include IT Manager at ProductiveMD and Exercise Physiologist at World Gym, complemented by a Bachelor of Science in Computer Information Systems from Western Kentucky University.