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Dimitri Bannikoff is a seasoned professional with extensive experience in customer support and IT services. Currently serving as a Senior Customer Support Manager at Onit since September 2024, Dimitri previously held the same title at BusyLamp from September 2019 to September 2024, where Dimitri also functioned as a Team Lead and IT Service Manager. Dimitri's career began at Apple from September 2011 to August 2019, serving as a Genius and obtaining certifications as an Apple Certified Mac Technician and an Apple Certified Support Professional, while also taking on a role in Quality Assistance during a brief period in 2015. Dimitri's early experience includes a position as a Tech Employee at Flip4New, focusing on quality control and inventory. Dimitri holds a degree in Manager-Ökonom with a specialization in Management der Außenwirtschaftstätigkeit from the Ökonomisches Handelinstitut Winniza der Staatlichen Ökonomischen Handeluniversität Kiew, completed in 2005.