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Sophie Hubbard is a skilled professional with a diverse background in customer success and experience management. Currently a Customer Success Manager at onHand since April 2022, Sophie previously served as a Customer Experience Officer at Shaw Trust, where responsibilities included facilitating pathways to sustained employment for clients. Additional roles include a Charity Fundraiser at Ethicall, a Telemarketer at The Telemarketing Company, and an English Tutor at Educastream. Sophie holds a Master of Arts in History from the University of Brighton and a Bachelor of Arts in English Literature from the University of Portsmouth.