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Tom Long has extensive work experience spanning multiple industries and roles. Most recently, they worked as a Senior Vice President of Software Quality Assurance at oneZero Financial Systems in 2022. Prior to that, they served as the Vice President of Software Quality Management at Brown Brothers Harriman from 2016 to 2022, where they oversaw global QA teams and implemented a QM dashboard. From 2009 to 2016, Tom was the Head of North American Quality Assurance and Global Offshore Quality Services at Computershare, responsible for managing Microsoft .NET applications and SQL DBs.

Earlier in their career, Tom worked as an Online Coach at Harvard Graduate School of Education, teaching and developing course materials for online classes. Tom also served as the Vice President of Quality at Institute for Health Metrics, where they were responsible for operational quality and automating application maintenance processes. In addition, Tom held various roles at Metavante, Mathsoft Engineering & Education, Inc., IBM, Mathsoft, and English Language Services International, gaining experience in software development operations, software quality assurance, and academic leadership.

Overall, Tom Long has a strong background in software quality assurance and management, with a focus on implementing processes, leading teams, and improving operational efficiency.

Tom Long has a Master's in IT with a focus on Software Engineering from Harvard University, which they obtained from 2001 to 2006. Prior to that, they completed a M. Ed in Technology in Education from Harvard Graduate School of Education between 1995 and 1997. Tom'searlier education includes a Bachelor of Science in Computer Science from Florida State University, which they earned from 1982 to 1987.