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Jody Kusmider possesses extensive experience in customer service and sales roles across various companies. Currently serving as a Customer Service Specialist at OneTouchPoint since April 2022, Jody previously held the position of Customer Experience Specialist at Delta Dental of Wisconsin. Prior roles include Inside Sales Account Manager at Gamber-Johnson LLC and Estimator at Spectra Print, where Jody provided cost estimates and solutions for print clients. Additional experiences include a Purchasing Coordinator role at Joerns Healthcare and Order Management Lead at Verso Paper Corp., focusing on logistics and customer service support. With a career beginning as an Estimator/Planner at Swenk-Tuttle Press, Jody's background includes significant contributions to production planning, procurement, and process improvement. Jody holds an Associate's degree in Graphic Arts, Printing from Ferris State University.