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Jacob Truman has a strong background in technical support, with experience working as a Solutions Engineer at OneStudyTeam and Senior Technical Support Representative at ServicePro. Prior to these roles, Jacob worked as a Software Support Technician at Data-Basics, Inc. Jacob also has experience in customer support as a Customer Support Advocate at ServicePro. In addition, Jacob briefly worked as a Groundskeeper at Bridgewater College. Jacob holds a Bachelor of Computer Science from Bridgewater College.