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Charles Rivera has a diverse work experience in the field of information technology. Charles started their career as a Quality Assurance professional at NCR/AT&T, where they played a key role in the deployment of a client/server office automation application. Following this, they worked as a Senior Consultant at BSG, managing infrastructure migrations and developing IT policies and processes. Charles then joined entercon as a CIO, where they built and served in an executive capacity for a technology consulting company. After that, they worked as a CIO at e2i, overseeing application implementation services and infrastructure deployments. Charles then moved on to Steiner Management Services, where they held the position of CIO for a significant period, contributing to the company's success. Currently, they serve as the Chief Information Officer at OneSpaWorld.

Charles Rivera attended the University of Florida from 1985 to 1989, where they obtained a Bachelor of Science (B.S.) degree in Computer Science.