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Steve Cooper is a seasoned benefits specialist with extensive experience in human resources and employee benefits management. Since February 2014, Steve has worked at OneSource Virtual, where responsibilities include maintaining employee benefits data reports, administering open enrollment processes, and communicating with vendors on behalf of clients. Concurrently, Steve serves as an HR Specialist in the US Army since August 2011, focusing on processing soldier awards, maintaining personnel reports, and providing performance counseling. Prior experience at Mercer from March 2008 to October 2011 as a Participant Services Representative involved delivering customer service and counseling on health and welfare benefits. Steve holds a Bachelor's degree in Business Administration with a focus on Management and Operations from New England College of Business and an Associate's degree in Business Administration and Management.