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Cassandra K. is a seasoned professional with extensive experience in fulfillment, background processing, and customer service. Currently serving as a Fulfillment Lead at OneSource Virtual since October 2020, Cassandra oversees the processing and distribution of fulfillment jobs, interacts with clients and vendors, and manages equipment functions. Prior roles include Criminal Background Processing Supervisor and Employment and Education Verification Call Center Supervisor at SJV Data Solutions, where Cassandra demonstrated strong analytical skills and leadership in managing teams and ensuring compliance with industry standards. Additionally, experience in the hospitality and retail sectors has contributed to a robust skill set in customer interaction and operational management. Cassandra holds an Associate's degree in Business, Entrepreneurialism, and Management from Rio Salado College and has completed various education programs in related fields.