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Dean Wilson is an experienced ICT professional with a focus on support and improvement strategies across various organizations. Currently serving as an ICT Campus Support Engineer at OneSchool Global Australia since January 2018, Dean provides user support and customer service across 12 campuses. Prior roles include Business Systems Analyst at Sime Darby Motor Group Australia, Incident Manager at CSC, Service Desk Supervisor at Inchcape Australia, and Customer Relations Supervisor at Subaru (Aust.) Pty Limited. Dean's career began as a Customer Service Supervisor at Wesfi Pty Ltd, where significant responsibilities in setting up a call center were undertaken. Dean holds a Certificate IV in Business Management and Marketing from The Hills - Western Sydney Institute, completed in 2006.