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Ali Percival is an experienced logistics and customer service professional currently serving as a Logistics Coordinator and Lead Customer Service Representative at Onepak, Inc. since September 2019. Previous roles include bartender positions at Hangar Pub and Grill and Rafters Sports Bar & Restaurant, as well as a summer internship in Risk Advisory Services at RSM US LLP where Ali gained knowledge in SOX compliance. Ali's career began at Panera Bread as an Associate Trainer, responsible for onboarding new employees. Educational credentials include a Bachelor's degree in Accounting from Isenberg School of Management at UMass Amherst and an Associate's degree in Business Administration from Holyoke Community College.