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Rod Jones is an experienced IT professional currently serving as an IT Senior Applications Support Analyst and IT Applications Support Manager at Oneida Innovations Group since February 2022. Previously, Rod held the position of IT Applications Support Manager at Oneida Nation Enterprises from April 2021 to February 2022. A notable career at Agilysys spanned nearly a decade, culminating as Support Team Manager for a large IT contact/support center, where Rod led a team of over 50 professionals serving more than 500 clients. Earlier roles included positions at MGM Resorts International and Treasure Island Hotel & Casino, emphasizing support and customer service in high-pressure environments. Rod holds a Bachelor of Science in Hotel Administration from the University of Nevada-Las Vegas and an Associate of Science in Business/Marketing from Utah Tech University.