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Daniel Atencio has extensive experience in desktop support and IT service delivery, currently serving as a Desktop Support Technician at onehome since December 2022. Previously, Daniel worked as a Senior Desktop Support Analyst at Cognizant and held roles including Desktop Support Analyst at Johnson & Johnson and Service Delivery Engineer at American Express. With a career that began with positions such as Helpdesk Support Technician and Desktop Support Engineer at Avaya, Daniel has an established track record of performing system migrations, troubleshooting hardware and software issues, and providing customer support across various organizations. Daniel holds a diploma in Computer Network Administration from Keiser Career College.