Yesenia Cantu Padilla is an experienced professional with a focus on customer relations and workforce development. Currently serving as a Senior Customer Relations Representative at OneGuard Home Warranties since August 2013, Yesenia reviews escalated service requests and enhances customer experience through effective communication. Previous roles include Authorizations Specialist II, Career Advisor at Goodwill of Central Arizona, and Workforce Development Specialist at Portable Practical Educational Preparation PPEP INC, where Yesenia developed career strategies and facilitated employment opportunities. Additionally, Yesenia has experience as a Program Specialist at the Area Agency on Aging and in human resources at OakCraft, Inc. Yesenia holds an Associate Degree in Respiratory Therapy Technician/Assistant from Rio Salado College and Long Technical College.
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