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Carole Krytusa has over 40 years of experience in business insurance, primarily serving medium to large clients. Carole is a confident, independent self-starter with a competitive drive. Carole has held various roles throughout their career, including Senior Vice President of Business Insurance at ONEGROUP Risk Management and Insurance. Prior to that, they were the Vice President of Business Insurance Services at the same company. Carole also served as a Client Advisor and Business Insurance Manager, responsible for managing the commercial lines department at the Syracuse office. Additionally, Carole worked as a Commercial Lines Executive Account Specialist at ONEGROUP, where they handled all aspects of service for medium to large commercial clients. Prior to their time at ONEGROUP, Carole was a Commercial Lines Customer Service Representative at Haylor, Freyer & Coon, Inc., where they serviced medium to large clients and served as an account executive for ten accounts.

Carole Krytusa, CISR, completed their secondary education at Binghamton Central High School from 1976 to 1979. Carole obtained a Regents & General Diploma with a focus on Secretarial studies. Following high school, Carole pursued further education at Onondaga Community College and graduated from 1980 to 1983. Their area of specialization during this time was Business Banking. Additionally, Carole holds a certification in CISR (Certified Insurance Service Representative), although the specifics of when and where they obtained this certification are not provided.