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John Miller is an experienced professional with over a decade of leadership in the field of service management, currently serving as Senior Director of Professional Services at OneCause. John's career at OneCause includes roles as Director of Professional Services and Manager of Product Support, where notable achievements include project management for Interactive Intelligence deployment and overseeing event execution through vendor partnerships. Miller has also effectively managed West Region Operations and acted as a technical lead to foster collaboration between operational teams. Prior experience includes a part-time role as a Video/Audio Editor at MBACASE, and as Operations Manager and Safety Coordinator at B.G. Hoadley Quarries, Inc., where Miller ensured compliance with safety regulations. Miller earned a B.S. in Informatics/Telecommunications from Indiana University Bloomington.