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Madi Crouch is a seasoned professional in employee experience and engagement, currently serving as a Senior Employee Experience Specialist at Onebridge since February 2021. Crouch has a strong background in developing talent management processes and enhancing employee experiences through innovative tools and streamlined systems. Previous roles include Project Executive at Ashfield Meetings & Events, where Crouch managed attendee needs for pharmaceutical conventions, and Intern in Member Services at USA Football, focusing on coach certification verification. Crouch's early career included various positions in customer service and event management. Madi holds a Bachelor of Science in Tourism, Hospitality, and Event Management from Indiana University Bloomington.