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Rafael Coutinho founded TINDO in 2014 and is currently serving as the Founder. In 2020, they became a Partner at Diletta Solutions. In 2021, they joined OneBlinc as a Tech Lead. From 2020 to 2021, they worked as a Software Developer at iFood. Prior to that, they worked at Conceitual Sistemas de Informação from 2012 to 2014, taking on various roles such as Analyst Developer, System Analyst, Business Analyst, and Requirement Analyst. Rafael was also responsible for managing the programming team and the HR system for TJSC.

Rafael Coutinho attended the Universidade do Sul de Santa Catarina from 2007 to 2012. Rafael obtained a degree in Sistemas de Informação (Information Systems) and a Bachelor's degree in Sistema de informação (Information System) with a specialization in Inteligência Artificial - Racicício Baseado em Caso de Uso (Artificial Intelligence - Use Case Based Reasoning).