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Ashrof Ali is a skilled Technical Support Engineer currently at Advanced since November 2023. Prior experience includes serving as a Service Delivery Analyst at Hachette UK from October 2022 to December 2023, and as an Information Technology Support Analyst at The White Company from June 2019 to October 2022. Additional roles held include IT Data Analyst at Kettering General Hospital NHS Foundation Trust, Service Desk Engineer at RICO LOGISTICS, Support Analyst at iSAMS Independent Ltd, Junior Service Desk Analyst at Comtact Ltd., and 1st Line Support Analyst at Northampton County Council. Ashrof's expertise encompasses handling end-user requests, incident management, and technical support, demonstrating a solid background in IT service delivery and support.