Moti Assaf has a diverse work experience spanning several decades. Moti is currently serving as the Head of Call Center Division at Calanit by one, starting from September 2022. Prior to this, they held the position of Head of Contact Centers Division at One1, starting from April 2019.
Moti Assaf's most significant role was as the Chief Executive Officer at ICSC - Israeli Customer Solution Center, where they led the company's re-branding and demonstrated expertise in working with global enterprise companies. Moti held this position from March 2017 to April 2019.
Before becoming CEO, Moti Assaf served as the Acting CEO at ICSC, overseeing the growth of over 100 managers and employees and streamlining service procedures for Compaq and 3Com Consumer customers. Moti also contributed to the design and implementation of HP Customer Care in Israel. Moti held this role from March 2004 to June 2010.
Moti Assaf started their career at Elad Systems as a Support Manager, where they managed a team of technicians and provided on-site and phone support to various projects. Moti held this position from January 1997 to June 1997.
Throughout their career, Moti Assaf has demonstrated strong leadership skills, achieved customer loyalty and satisfaction, and excelled in developing and promoting managers and employees. Moti'sexpertise lies in the field of contact centers and customer service.
Moti Assaf earned a Bachelor's degree in Business Administration and Management, General from Ruppin Academic Center. The degree was obtained from 2009 to 2011. Prior to that, there is no information available regarding Moti Assaf's education at Nahalal.
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