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Troy Moench is a Senior Software Engineer at One Call Concepts, Inc., with a background that includes a progression from Software Engineer to IT Helpdesk Team Leader at Wisconsin Lutheran College. Troy’s experience encompasses IT operations management, system and network administration, and technical support. Notably, Troy successfully migrated a Primary Domain Controller from Windows Server 2008 to Windows Server 2012 R2 while serving as an Information Technology Intern at Grace Evangelical Lutheran Church. Troy holds a Bachelor’s Degree in Mathematics and Computer Science from Wisconsin Lutheran College, complemented by foundational education from Lakeside Lutheran High School.