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Jim Holzer has held various roles at One Call Concepts, Inc. throughout their career. Jim began as the General Manager of Miss Utility in 1986 and later became the General Manager of the Oregon Utilities Notification Center from 1992 to 1995. Jim then served as the General Manager of Ontario One Call from 1998 to 2000. Starting in 2003, they took on the position of General Manager of Gopher State One Call until 2009. In 2009, they became the Project Manager for New Jersey One Call and later transitioned to the role of General Manager for special projects. Jim then held positions as Director of Customer Relations and Director of Marketing, both ongoing roles.

Jim Holzer attended Concordia University-Wisconsin from 1977 to 1981, where they earned a Bachelor of Arts (B.A.) degree. The specific field of study is not provided.