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Patrick Shove is an experienced manager in customer success and fraud operations, currently serving as Manager of Fraud Operations at One since August 2021. Previously, Patrick held the position of Manager - Customer Success at Azlo, where responsibilities included leading a team of 13 agents, overseeing customer satisfaction metrics, and empowering agents to address customer complaints effectively. Prior roles include Xfinity Sales Professional at Comcast, focusing on training and door-to-door sales, Store Manager at Cellular Plus Verizon Authorized Retailer, and Service and Repair Manager at Sprint by Arch Telecom, where Patrick demonstrated strong leadership and consistently achieved high customer satisfaction and sales goals.