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Francisco Javier Marazuela Hernando has extensive experience in customer service and administration across various sectors. Currently serving as Técnico Soporte Especializado at ONCE since March 2020, responsibilities include managing client relations and analyzing data for performance reporting. Previous roles include Técnico Administrativo and Quality Manager at BBVA, where oversight of customer service for multiple offices was a key duty. Additionally, positions held at Cajaviva Caja Rural and BBVA involved direct customer interaction and administrative tasks. Early career experience includes accounting and logistical responsibilities at Segotrans Logistica S.L., as well as an internship at Bankia. Francisco Javier holds a degree in Business Administration from Universidad de Valladolid.