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Francesco M. Romano is an experienced trainer and process developer at Austrian Airlines, specializing in staff training and quality assurance within the Ground Operations area since February 2015. Additionally, Francesco has worked as a freelance interpreter and translator since May 2012, offering services in various fields, and serves as a voice-over artist for Italian at ONCALL Interpreters & Translators. Previous roles include language trainer, in-house interpreter for Bosch Rexroth, and research assistant at the Institute for Ethics and Law in Medicine. Francesco holds a Master of Arts in Conference Interpreting and has received certification as a trainer for adult education from BFI Wien.